Privacy Policy
Your Privacy is our first concern
Reed Construction Data is an advocate of the Protection and Electronic Documents Act and we are committed to protecting the privacy of our customers, and clients. We value your business and the trust of those we deal with and recognize that trust requires that we be transparent and accountable in how we treat the information you choose to share with us.
We require you to provide us with certain information about yourself when you register with this Site and when you request products and services. We also collect information from you when you participate in other business related activities and surveys, when you respond to requests for feedback.
Personal Information is any information about an identifiable individual but does not include that individual's name, title, business address, telephone number or electronic address that is otherwise publicly available.
Reed Construction Data collects personal information for the following purposes
- To help us to determine, establish and maintain a commercial relationship with you and provide ongoing business transaction, fraud prevention and reporting data
- To allow us to recommend suitable products, services, promotions, upgrades as they are developed
- To communicate with you and to better manage and improve our services to you
- To meet legal and regulatory requirements, and in our reasonable judgement, to protect our rights or prevent liability to us
Personal information is any information that can be used to identify you other than business contact information. We collect personal information only as necessary in the course of our relationship with you. For example when purchasing a publication, registering for an event or paying members or other fees, or requesting notification of publications and media advisories by email, we may collect personal information such as your payment information or email address. We also keep a record of your contact with Reed Construction Data, including copies of any correspondence you send to us and your history of transactions with Reed Construction Data (e.g. events attended, publications ordered, fees paid).
How this information is used
- To provide you with this Site and other products and services, such as electronic and print publications and newsletters
- To respond to your inquires and contact you about changes regarding the Site
- To communicate with you to better manage our business by providing you with e-mail, fax and other notices (such as expiration and renewal notices) and inquiries regarding your account and the products and services you are receiving, as well as for billing and collection purposes
- For any other purpose disclosed at the time the information is collected or to which you consent
- As otherwise specifically described in this Privacy Policy
Information you provide to Reed Construction Data is used only to deliver programs and services, process your subscription, membership or event payment, and to keep you informed of on-going Reed Construction Data events, product launches, education sessions, tradeshow and conferences.
Under no circumstances will Reed Construction Data rent, sell or trade any of your information whatsoever.
Safeguarding your information
Any personal information that you share with Reed Construction Data, Reed Business Information, or the parent company of Reed Elsevier is kept physically and electronically secure, with access limited to staff that require it to perform necessary job functions. Information is used only for the purpose it was collected.
We utilize security safeguards to protect your information against loss or theft, unauthorized access, disclosure, copying, use or unauthorized modification. We also use password protocols and encryption and security software to protect personal information when you order a product or service online. Our software is updated periodically to maximize protection.
In a very limited number of circumstances, we may disclose your information to third party service provides who help us administer our relationship with you, in the normal course of business. For example, we need to disclose your financial information to our bank in order to process your fees and payments for events and publications. Reed Construction Data on-line credit card payment services are offered through other websites such as merchant storefront or a partner link, and our technology is often integrated with their sites. Third Parties include:
- An agent, partner or affiliate or service provider is required to complete the contemplated transaction initiated, including but not limited to sharing your information with other companies (such as your credit card company or banking institution) and exchanging your information with the other party to your transaction. We may also request information about you from third parties in order to provide our services
- Legal or regulatory agencies
- A collection agency for the purposes of collecting past due amounts
We only share information that is necessary for the service provider to provide Reed Construction Data with the service. Our service providers are also contractually bound to keep your information confidential, to safeguard your information, to limit their use of your information to the purpose of rendering their service, and to destroy or return your information when it is no longer required.
COOKIES
A cookie is a small piece of information that is sent to your browser from a web server and stored on your computer's hard drive. Like most major websites, we use cookies to better understand how our site is used to make sure our site is operating effectively, delivery of information and to help us to enhance the on-line experience of our customers. We do not use cookies to retain personal information about our users - users remain anonymous and we do not sell information about our traffic patterns to marketing companies. The general information we gather through the use of cookies may be included in the overall traffic reports that we share with our storefront partners or merchants, who help make it possible to bring you this site.
Consent, Withdrawing Consent, and Access to information
Reed Construction Data obtains your consent to use their information for the purposes it was collected. Based on this Policy and the statements we make to you at the time we collect your information, we trust that you understand how we use your information and the limited circumstances in which it is shared with third parties. If you require further explanation of how we treat your information or would like to withdraw your consent, please contact our Privacy Officer. Requesting your withdrawal of information is also subject to legal or contractual obligations and on providing Reed Construction Data reasonable notice in writing. By withdrawing your consent this may prevent us from providing you with the requested product or services. Please understand that there may be some circumstances in which we are unable to service your membership without consent to use and disclose your information as outlined above.
If you wish to request a copy of your personal information in our records or a list of third parties to whom we have disclosed your personal information, please send a written request to our Privacy Officer. We will require acceptable proof of your identification before providing you with a response.
We will provide you with your personal information in accordance with applicable privacy legislation. If we are unable to provide you with access to a part of your personal information, we will always explain the reasons why.
If you feel the personal information in our records is inaccurate, incomplete or out of date, please advise our Privacy Officer and the necessary corrections will be made.
This policy may change from time to time and it is your responsibility to visit and review the policy available on the site periodically, so that you are aware of any changes.
Reed Construction Data retains information only as long as may be reasonable required by status, law, on-going business relationships or other circumstances. Information is stored and may be accessed only by authorized employees on a need to know basis. Electronic files are stored encrypted behind firewalls and other security protocols. We also have appropriate off-line security measures in place in our physical premises and facilities to protect the privacy of your personal information.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. However, due to the design of the Internet and other factors outside of our control, we cannot guarantee that communications between you and our servers will be free from unauthorized access by third parties.
Who to contact about your information
Please direct questions and inquiries about your personal information to our Privacy Officer at Reed Construction Data: privacycanada@reedbusiness.com.
Privacy Officers:
Natasha Kanwar
500 Hood Road, 4th Floor
Markham, ON L3R 9Z3
Tel: 1-800-465-6475
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